Returns & Exchanges
We want you to be completely satisfied with your MZ Skin purchase. If for any reason you are not happy with your order, we accept returns of unused items in their original packaging within 30 days of receipt.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack the products in their original luxury box and outer shipping carton to ensure they arrive in resalable condition.
Ship the Items
Attach the prepaid shipping label provided through the portal and drop off the package at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing